In the contemporary global business environment few companies in Australia can compete on a cost leadership basis. To remain competitive, businesses frequently need to change their strategy to one of differentiation – creating a unique product or service throughout the industry.
“The implementation of a differentiation-orientated competitive strategy may increase the need for a committed, skilled workforce, and by extension, the utility of high involvement work practices [Guthrie, Spell & Nyamori (2002, p.195)1]."
Smart Workplaces is designed to assist companies make successful transitions to compete on quality and value for money in global markets. It provides open access information and support through its self-assessment tool, case studies and resources.
Skilled, engaged personnel are a key corporate asset that cannot be easily replicated by competitors and as such workplaces need to be organised to develop and support these attributes. Using the self-assessment tool, executives can identify their uptake of high performance practices. The automated report provides a benchmark for this uptake and offers suggestions about where improvements could be made. Awareness of the status quo is essential in improving performance. The self-assessment tool is designed to be completed on more than one occasion, allowing for regular monitoring of performance, particularly after change has been implemented. To verify executive perceptions, an employee survey and results report is also now available.
A number of case studies have been compiled to showcase leading organisations in different industries. Sharing information and the impact of applying best practice principles among peers can motivate others to make changes to improve their business.
Provides useful documents and information to facilitate uptake of high performance work practices.
 Guthrie, J. P., Spell, C. S. & Nyamori, R. O. (2002). Correlates and consequences of high involvement work practices: the role of competitive strategy. The International Journal of Human Resource Management, 13 (1), 183-197.